Consumers - We are happy to accept any returns within 7 days from order received. The products must be returned in a resaleable condition with no damage to the product or wrapping. Full details of the returns policy can be found in our Terms of Business. 

Business Customers - Please note we are unable to accept any returns from business customers. Full details of the returns policy can be found in our terms of business.

If you are unsure of any product or policy offered by LUX Rugs then please feel free to email us at sales@birco-online.co.uk or tel 0121 783 2726.